Trust and Security
Build and deploy with confidence knowing your data is safe
Pinecone Trust Center
Streamline your security review process by visiting our Trust Center for more information and access to our audit reports.
Enterprise-grade security and operational controls
Powering mission-critical apps for 5000+ engineering teams
Security and privacy
Data security
Built-in data safeguards mean your data is always protected. We keep your data isolated and encrypted at rest and in transit. We never use your data other than servicing API calls. Protect your data from system failures or accidental deletes with backups for serverless indexes.
Compliance
Routine third-party security reviews ensure we're in compliance with the latest industry standards. We are SOC2 Type II certified, HIPAA compliant (request a BAA), and GDPR-ready.
Authorization and authentication
Access control
Control who accesses your data with Single-Sign On (SSO) and role based permissions (Docs: Organizations.)Private Endpoints enable direct, secure data plane connectivity from your VPC to Pinecone.
Authentication
Authenticate control and data plane requests across environments with a single API.
Monitoring and support
Monitoring
Routine monitoring keeps our systems safe from threats or code vulnerabilities. Monitor, view, and track your own usage within the console.
Support
Uptime SLAs and incident management policies ensure your data is always available. We also offer dedicated support with response time SLAs.